Privacy Policy

Who We Are

Our services are operated by VENTA SOLUTIONS PTE. LTD. (the "Data Controller"). Please find more details in the CONTACT US section.

We have appointed a Data Protection Officer ("DPO") who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO using the details set out in the CONTACT US section.

When You Accept This Privacy Policy

By using our services, you are accepting the conditions set out in this Privacy Policy, Refund and Cancellation Policy and the related Terms of Use Agreement.

Age Restriction

Persons under 18 years of age are not allowed to use our Website or any of our Services. Any personal data we receive from users we believe to be aged 18 or under will be removed from our database.

If you believe that we have collected, used or disclosed personal data of a person under the age of 18 (or the age of majority in your jurisdiction), please contact our support team via the CONTACT US section so that we can take appropriate action.

What Data We Collect and How

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Information You Make Public

It is possible to use our Services without registering, but you will need to register for the purpose of using certain features and services that we offer. By registering you will provide and share some of your personal data with the public and with other users.

Information You Provide to Us

When you register, use or subscribe to our Services or take part in any interactive features of the Services, we may collect a variety of information, including:

• Contact Information such as your name, user ID, email address, phone number, and address
• Sensitive Information such as race, ethnicity, sexual preferences and experiences
• Other information such as birth date, videos, password, billing information
• Information disclosed through communication with us
• Mandatory information we are required or authorized by applicable laws to collect

Information About How You Use Our Services

We may collect information about your participation and actions during your use of our Services. This may include information such as the pages and profiles you view, how you browse our platform, dating insights, your credit balance and purchases you make through the Services.

Information From Content You Upload

When you upload photos, videos or other content to our Services, we may collect information about the content, such as the time, date and place the photo or content was taken or uploaded, and how you use them.

Your Communications With Us and Other Users

We collect communications you send to us, comments that you post on the pages we have on a third-party service, as well as messages that you send us directly through those services.

Information Provided by Others

We may be provided with information relating to you or your conduct on our Services by other users. We also collect information that third-party organizations may provide to us.

Personal Data We Collect Automatically

When you access our Services, we and our third party partners automatically record information from your device and its software, including device information, IP address, and usage data.

Personal Data We Collect Using Cookies and Similar Technologies

We use cookie technology on the Website as part of the statistical reporting. It contains personal data used by the Website to personalize your experience and to gather statistical data.

Personal Data We Collect From Other Social Media

We allow you to create your account with the respective social media site. Those Social Media Sites may give us automatic access to certain personal data retained by them about you.

Cross-Device Tracking

If you login to your account with us using multiple devices, we will link your devices to your account. This allows us to provide a seamless user experience to you.

How We Use Your Personal Data

Generally, we may use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you for the Services.
• Where you have given consent for us to use your personal data and your Sensitive Personal Data to provide certain Services.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

Purposes For Which We Will Use Your Personal Data

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Where you have interacted with us, we will send you marketing communications from time to time.

Disclosures of Your Personal Data

We may share your personal data with:

• Service providers who assist us in delivering our services
• Partners, affiliates and auditors
• Legal authorities when required by law
• Business partners in case of mergers or acquisitions

International Transfers

We may share personal data internally within our subsidiary, affiliated and partner companies or with third parties for purposes described in this Privacy Policy. Personal data collected within the European Economic Area ("EEA") may be transferred to countries outside of the EEA.

How Long Will We Keep Your Personal Data

We will retain your personal data for as long as necessary to fulfill the purposes we collected and/or processed it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Exceptions

We retain blacklists of fraudulent activity or security threats indefinitely in order to protect the security of our Services and your personal data.

Data Deletion Requests

If you wish to delete personal data we have collected during your use of our Services, you should send a request to our support team via CONTACT US link.

Your Legal Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Objection to processing
• Data portability
• Withdrawal of consent

Rights of EU Users

If you are located in the European Union, as data subject you have several rights under General Data Protection Regulation ("GDPR").

Rights of US Users

If you are located in the United States, the local Data Privacy Acts give you the right to exercise specific rights regarding your personal data.

Rights of Users From Japan

If you are located in Japan, as data subject you have certain rights under the Act on the Protection of Personal Information ("APPI").

Contact Us

Please send all requests, including exercise of rights for EU, US and other users regarding personal data, as well as communications, inquiries, clarifications and provision of information to our support team.